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+91-22-62437100 / 01 +91-22-62437100 / 01 | help@reachivy.com

Counseling FAQ

1. When should I reach out?

Students should reach out as early as 4 years to 6 weeks prior to college application deadlines. The earlier you start working with us, the easier it will be to reach your dream college.

2. How should I contact ReachIvy for counselling?

1. Click here to Register now/ Login and submit your query.
2. Once our team has reviewed your query in detail, we will email you a link to make your payment.

3. Do I need a counselling session if I already know where I want to apply?

We strongly recommend that you start with a counselling session. Counselling sessions with us will help you map out your study abroad options. It also helps you gain a different perspective based on our experts' opinion. We can help you get details about preferred courses, university/college selection, writing admission essays, profile building, college campuses, fee structures, financial aid, application deadlines, visas and other information related to studying abroad.

4. What is the duration of the session?

A counseling session lasts for an hour and is a personalized experience catering to your individual requirements.

5. How can I schedule my session?

Once we have received confirmation of your payment transfer, you will receive a link to our automated scheduling platform where you can pick a slot online based on your convenience. Slots are available during the day / late evenings / weekdays. In case of rescheduling / cancellations / no show for sessions, the full amount of the session will be deducted. Please pick a slot with due consideration.

6. How should I prepare for the session? Do I need any documents for the session?

You only need to complete the ReachIvy counseling form to the best of your ability for the session. Ensure that you complete the required tabs (marked in red). Please upload the form 48 hours prior to your session. Please ensure that all your information is recorded in our counseling form in detail – no supplementary documents such as a resume, videos etc. will be reviewed. You do not require any documents for a session - no certificates, additional papers, report cards, transcripts etc. are needed.

7. Can my parents/friends or siblings join my session?

For a prospective high school or undergraduate student, one or both parents are permitted in the session. For all other degrees, sessions are 1-1. Siblings, friends, other family members are strictly not permitted.

8. Who will be conducting my session?

Our global team of overseas education consultants have acquired their degrees from premier institutes such as Harvard Business School, Columbia University, Carnegie Mellon University and others. They are passionate about sharing their experiences with students worldwide. Our experts will hand hold you through the preparation and complex process of studying abroad.

Furthermore, we have domain experts for each degree; we will connect you to a counsellor that suits your particular need. You can see our counsellor profiles here. Our counsellors are based across the globe hence all sessions are conducted over skype or phone.

9. Do I need to travel anywhere for my session? If not, how will my session be conducted?

All our session are conducted via Skype or phone to save you time and effort. We work effortlessly on a virtual platform with students globally, and across time zones. All your documents will be on our cloud-based platform; no hard-copies are needed.

10. How much does the session cost and how can I pay for it?

Our pricing information is confidential.
Payments can be made in 2 easy steps:
1. Click here to
Register now/ Login and submit your query.
2. Once our team has reviewed your query in detail, we will email you a link to make your payment.

11. There are two counseling services, which one should I sign up for?

Most applicants sign up with us at least 4 years prior to applying. You can sign up for the counseling package which includes 4 sessions that are valid for a year. You typically require 4 – 6 sessions in the year.

If you are 3 months away from applying, we strongly recommend that you sign up for at least 1 counseling session prior to applying.

If you are 6 months or more away from applying, we strongly recommend that you sign up for the counseling package.

12. Where can I access my documents / feedback post my session?

On registering, you will be invited to our online collaborative platform. You will receive an email notification to create a username (your email id) and password for your account. All documents will be shared via this platform. Each registration is for a single user only.

13. Will I get a list of colleges that I can apply to during my session?

College selection and essay editing are separate services and not included in the counselling session.

14. Where can I give feedback post my session?

We would love to hear from you. Please give your feedback here .

15. Terms and Conditions:

Please click here to view our terms and conditions.